ntroductory Paragraph: Power Pro Electrical is committed to protecting your privacy and handling your personal data in a clear and transparent manner. This privacy policy explains how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR).

Who We Are

Power Pro Electrical is a trading name for Power Pro Electrical Company Limited. Registered in England & Wales, Company Registration Number 12345678. Our registered address is 205 Canley Road, Coventry, CV3 1DQ. You can contact us at info@powerproelectrician.co.uk or 01926 000000.

What Information We Collect

We may collect the following personal information when you interact with us or contact us:

• • Name, address, email address, and phone number.

  • Information related to quotes or services requested.

  • Communications between you and Power Pro Electrical (e.g. email or phone queries).

  • Technical data such as IP address, browser type, and page visits when using our website (via cookies/analytics).

How We Use Your Information

 We use your data for the following purposes:

• • To respond to your enquiries and provide quotes.

  • To carry out the electrical work requested.

  • To send you relevant service information or updates (only where you have consented).

  • To improve our website and services.

  • To comply with legal obligations.

• Note: We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data under the following legal bases as set out by UK GDPR:

• • Contractual Necessity: To perform a service you have requested.

  • Legitimate Interests: To improve and protect our business.

  • Legal Obligation: To comply with regulatory requirements.

  • Consent: Where you have explicitly opted in, such as to receive marketing communications.

Data Retention

 We keep your personal information only for as long as necessary to fulfill the purposes for which it was collected, as well as to meet legal, accounting, or reporting requirements (such as retaining job records for warranty and safety verification).

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• • The right to access the personal data we hold about you.

  • The right to request correction of inaccurate data.

  • The right to request erasure of your personal data where applicable.

  • The right to object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (where processing is based on consent).

• To exercise any of these rights, please contact us at info@powerproelectrician.co.uk.

Cookies

 Our website uses cookies to improve user experience and analyze website traffic. You can choose to accept or decline cookies using your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Services

 We may use trusted third-party providers to assist us in running our business (e.g. website hosting and analytics tools). These providers process data in accordance with our instructions and privacy policy. We do not allow third parties to use your data for their own purposes.

Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and you submit data at your own risk.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact & Complaints

If you have any questions or concerns about how we handle your data, please contact us at info@powerproelectrician.co.uk or 01926 000000.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.